Guardian Angel Home Health Agency Privacy Policy

Last Updated: 8/5/2023

Introduction

Guardian Angel Home Health Agency (“GAHHA,” "we," "our," or "us") values your privacy. This Privacy Policy (“Policy”) describes how we collect, use, and share personal information when you use our services through our website, mobile application, and other online products and services that link to this Policy, or when you interact with us or receive a communication from us.

Applicability

This Policy applies to individuals who visit our website or interact with us through any of our digital platforms. If you are a resident of California, the California Consumer Privacy Act ("CCPA") may provide you with additional rights. Our services are also designed to comply with the Health Insurance Portability and Accountability Act ("HIPAA").

Information We Collect

We may collect the following types of information:

  1. Personal Information: Such as your name, email address, phone number, and medical history.

  2. Usage Data: Information about how you interact with our website, including actions taken and pages visited.

  3. Health Information: Specific medical or health-related information to better serve your healthcare needs.

Third-Party Tools

We use third-party services such as Google Analytics and Hotjar for analytics and heatmapping. These services do not collect personally identifiable health information.

Use of Information

Your information may be used to:

  1. Facilitate the delivery of healthcare services.

  2. Provide, maintain, and improve our services.

  3. Process transactions and send related information.

  4. Comply with all legal obligations.

Sharing of Information

  1. Healthcare Providers: We share your personal health information with our in-network healthcare professionals to facilitate services.

  2. Legal Compliance: We may also disclose information in special situations where it's necessary to comply with the law or legal requests.

Security

Your security is important to us. Our website and third-party services are HIPAA compliant to ensure the protection of sensitive health information.

Your Choices

  1. Access, Delete, or Correct Information: You may have the right to access, delete, or correct your personal information.

  2. Tracking Tools: You may opt-out of tracking by specific tools like Google Analytics.

California Residents

If you are a California resident, you may have certain additional rights, such as the right to request access to or deletion of your data under the CCPA.

Contact Us

For any questions about this privacy policy or our practices, please contact us at [Contact Information].

Changes to This Policy

We may update this Policy from time to time, so please review it regularly.